About Us

About our business

Founded in 2000, Melbourne Customs is a leading customs brokerage firm providing customs clearance services for goods imported into Melbourne and delivered anywhere in Australia.

Why do I need a customs clearance?

When you import from overseas, customs clearance is a necessary hurdle that you need to jump before receiving your goods. This involves numerous processes and a mountain of paperwork to ensure that the applicable import duties and import GST is paid and at the same time assess that the goods comply with Customs legislation.

Melbourne Customs takes the time and hassle out of the process, providing you with all of the services you need to successfully clear your goods through both Customs and Quarantine.

Why Choose Us?

Years of experience

We have been customs clearing goods through Customs and Quarantine since 2000. This experience gives us all of the knowledge and expertise we need to ensure that your cargo or parcel is efficiently processed and delivered to the specified address on time and within budget.

Tailored service

When you choose us, you get one-on-one service from an experienced professional who values your needs. No matter what you are importing, you can rest easy knowing we will do whatever we can to ensure that your cargo is processed quickly and delivered (if required) as soon as possible.

Open 7 days a week

Being committed to same-day service doesn’t mean much if we’re closed. That’s why we’re open every day of the week processing shipments arriving into Melbourne.

Local knowledge, global connections

Over the last 16 years, our team grew into a thriving customs brokerage firm that it is today. Our local knowledge combines with our global connections, equipping us to assist customers who import from any corner of the globe.

Get a quote on customs clearance today

Whether or not you have ever imported before, get in touch to find out what we can offer. We can also provide you with an obligation-free quote, and will beat any competitor’s price by 10%*.
*subject to conditions [available on request]